TheClubHouse

The Clubhouse Casino Terms and Conditions

These terms set out the agreement between you and the club. By opening an account, making a deposit or claiming any offer, you accept everything written here. The live casino terms shown inside your account are the final and governing version — if anything below ever reads differently from the in-account text, the in-account text wins. The club is operated by Novatrix SRL and licensed by the Tobique Gaming Commission under licence No. 0000002.

Account eligibility

Membership is open to individuals aged 18 or over. Gambling by anyone under 18 is prohibited, and we verify age as part of the checks below.

  • One account per person, household, shared device or IP address. Duplicate accounts can be closed and any bonus winnings on them removed.
  • Register with accurate, current details. Your name, date of birth, address and contact information must be true and kept up to date.
  • The account belongs to you alone. Do not share login details or let another person play on it.
  • You are responsible for keeping your password and email secure.

Bonus terms

Every offer carries conditions. The headline figures — the welcome package of up to $5,000 plus 200 free spins across your first three deposits, the crypto welcome of up to 0.5 BTC plus 150 free spins, and the weekly reloads — all sit under the rules in this section.

ConditionDetail
Wagering40x on bonus funds (and on free spin winnings) before a withdrawal can be requested
Max bet while a bonus is active$7.50 per spin or hand
Minimum deposit to claim$30 (crypto from about $10)
ValidityBonus and free spins valid about 7 days from credit
How to claimReloads use their code at the cashier — RELOAD on Tuesday, FREESPINS on Wednesday

Game weighting toward wagering varies by category, so pokies and table games can clear a bonus at different rates. Bonus funds and free spins that pass their validity window expire and are removed along with anything they generated. Going over the $7.50 max bet while a bonus is in play can void the bonus and the winnings tied to it. Where a maximum cashout applies to a specific offer, it is stated in that offer's own terms; any balance above the cap can be removed once wagering is met. One active welcome offer per member.

Tip: clear the wagering before you switch games or chase a second bonus — winnings cannot be withdrawn while a bonus is still in progress.

Tournament rules

Pokies leaderboards, weekly events and VIP-linked entries each run to their own published rules, posted with the event. Common points across them all:

  • Positions are decided by the scoring method shown for that event — points, total spins or qualifying wins — over the stated dates.
  • Prize pools and the split across places are listed before an event opens.
  • Only qualifying real-money play on eligible titles counts toward a leaderboard.
  • We can correct or void scores affected by a technical fault, and we can disqualify entries linked to collusion or duplicate accounts.

Deposits, withdrawals and verification

The cashier is AUD-friendly and supports Visa, Mastercard, Maestro, Paysafecard, Neosurf, Google Pay, Skrill, MiFinity, bank transfer and crypto including Bitcoin, Ethereum, Tether, Bitcoin Cash, Tron and Cardano.

  • Every payment method must be registered in your own name. We do not accept third-party cards, wallets or accounts.
  • Identity verification (KYC) is completed before your first cashout. We may request proof of ID, address and ownership of a payment method at any time.
  • Withdrawals are released after verification and approval. Crypto is the fastest payout lane once those steps clear; timing on other methods depends on the provider, so payouts are not universally instant.
  • Deposits must be played through in normal fashion before a withdrawal; depositing and immediately cashing out without genuine play can be reviewed.

Fair play and bonus abuse

The club runs on honest play. The following can lead to a voided bonus, a held withdrawal or a closed account:

  • Multiple or linked accounts created to claim offers more than once.
  • Low-risk or hedged betting patterns designed to clear wagering without real exposure.
  • Exceeding the max bet, or using the bonus in a way it was not intended.
  • Collusion, fraud, chargebacks, or use of stolen payment details.

Where abuse is confirmed, we reserve the right to recover bonus funds and any winnings derived from them and to settle the account on its genuine real-money balance.

Responsible gambling

Play for entertainment and within your means. From inside your account you can set deposit limits, take a cool-off period or self-exclude, and our 24/7 live chat and email team can help you set these up. If gambling stops being fun, reach out to a support service in your area. Membership is strictly 18+.

Getting in touch

For anything in these terms, a verification query or help with a limit, contact 24/7 live chat or email support from your account. Keep your registered email current so we can reach you about your account, your bonuses and your payouts.